Gaming on 999 BD is meant to be fun — a way to relax, enjoy some excitement, and maybe win a little along the way. But we also know that for some people, gaming can become more than just entertainment. That's why responsible gaming is not just a policy at 999 BD — it's a core part of how we operate every single day.
Our Commitment
Six tools and commitments that make responsible gaming real on the 999 BD platform — not just words on a page.
Set a daily, weekly, or monthly deposit limit on your 999 BD account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing one is instant. You are always in control of how much you put in.
It's easy to lose track of time when you're playing. 999 BD lets you set session time reminders so you get a notification after a set period of play. You can choose intervals of 30 minutes, 1 hour, or 2 hours — a simple nudge to check in with yourself.
If you feel like you need a short break from 999 BD, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. The break activates immediately and cannot be reversed once started.
For players who need a longer break, 999 BD offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from 999 BD. Contact support to activate this.
999 BD monitors player activity for signs of problem gambling — such as rapidly increasing bet sizes, chasing losses, or unusually long sessions. If our system flags a concern, our responsible gaming team may reach out to check in with you. This is done with care, not judgement.
999 BD is strictly an 18+ platform. We verify the age of every player during registration and KYC. If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent underage access to the 999 BD platform.
Remember: Gaming on 999 BD should always be entertainment — never a way to make money or solve financial problems. If gaming stops being fun, it's time to use our tools or reach out for support at [email protected].
Responsible gaming means playing on 999 BD in a way that stays fun, stays affordable, and stays within your control. It means treating every session as entertainment — the same way you'd treat going to the cinema or eating out — with a budget in mind and a clear head.
At 999 BD, we believe that the vast majority of our players enjoy gaming without any problems. But we also know that a small number of people can develop unhealthy habits around gambling. Responsible gaming is about making sure 999 BD has the right tools, information, and support in place for anyone who needs it — before things get out of hand.
Responsible gaming on 999 BD is built on three principles: awareness (knowing the risks), control (having the tools to manage your play), and support (knowing where to turn if you need help). Everything on this page flows from those three ideas.
Gaming should never feel like an obligation. If you find yourself logging into 999 BD out of habit rather than genuine enjoyment, or if you're playing to recover money you've lost, those are signs worth paying attention to. The good news is that 999 BD has tools ready for you right now — and using them is a sign of strength, not weakness.
Problem gambling doesn't always look dramatic. It often starts small — a little more time, a little more money, a little more urgency. Here are some signs that gaming on 999 BD may be becoming a problem for you or someone you know:
If any of these sound familiar, please don't ignore them. The earlier you act, the easier it is to get things back on track. 999 BD's responsible gaming tools are available to you right now — and our support team is always ready to help without judgement.
999 BD gives every registered player access to a full set of responsible gaming tools directly from their account. You don't need to contact support to use most of them — they're built into the platform and available 24/7.
Set a maximum amount you can deposit into your 999 BD account per day, week, or month. Limits take effect immediately. Reducing a limit is instant; increasing one requires a 7-day waiting period to give you time to reconsider.
Set a maximum session length so 999 BD automatically logs you out after a set period of continuous play. Choose from 1 hour, 2 hours, or a custom duration. A reminder notification appears 10 minutes before your session ends.
Set a maximum amount you're willing to lose in a given period. Once you hit your loss limit on 999 BD, you won't be able to place further bets until the limit period resets. This is one of the most effective tools for keeping gaming affordable.
Take a short break from 999 BD — 24 hours, 7 days, or 30 days. Your account is suspended for the duration. This is ideal if you feel like you need a reset without committing to a longer self-exclusion.
For a more serious break, self-exclusion suspends your 999 BD account for 6 months, 1 year, or permanently. All marketing communications stop immediately. To activate self-exclusion, contact [email protected] — our team will process it without delay.
Not sure if your gaming habits are healthy? Answer these questions honestly. There are no right or wrong answers — this is just for you.
Do you ever spend more on 999 BD than you originally planned?
Have you ever tried to win back money you lost on 999 BD?
Does gaming on 999 BD ever affect your sleep, work, or relationships?
Do you feel anxious or irritable when you can't access 999 BD?
Have you ever hidden your gaming activity from people close to you?
If you answered "Often", "Regularly", or "Yes" to any of these questions, we encourage you to use 999 BD's responsible gaming tools or reach out to our support team. You can also contact us at [email protected].
Setting responsible gaming limits on 999 BD takes less than two minutes. Here's how:
Go to 999-bd.club/login and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools — deposit limits, session limits, loss limits, and cooling-off — are listed here.
Enter the limit amount or duration you want. Confirm your choice. Limits that reduce your activity take effect immediately. Limits that increase your activity have a 7-day delay.
If you want to self-exclude, email [email protected] with the subject line "Self-Exclusion Request". Our team will process it within 24 hours and confirm by email.
999 BD is strictly for players aged 18 and over. We verify the age of every player during the registration and KYC process. Any account found to belong to a person under 18 will be immediately closed and all funds returned.
If you share a device — a phone, tablet, or computer — with younger family members, we strongly recommend taking the following steps to prevent underage access to 999 BD:
If you suspect that a minor has accessed a 999 BD account, contact us immediately at [email protected]. We take underage gambling extremely seriously and will act without delay.
If you feel that gaming has become a problem for you, the most important thing is to reach out. You don't have to deal with it alone, and there is no shame in asking for help. 999 BD's support team is available 24/7 and will treat every conversation with complete confidentiality and respect.
When you contact 999 BD about a responsible gaming concern, you will be connected with a trained member of our team — not a bot. We will listen, explain your options, and help you activate whatever tools or restrictions you need. We will never pressure you to keep playing or dismiss your concerns.
If you need support beyond what 999 BD can provide, we encourage you to speak with a trusted person in your life — a family member, a friend, or a community leader. Talking about a problem is often the hardest step, but it's also the most important one.
Responsible gaming is not a box-ticking exercise at 999 BD. It is a genuine commitment that runs through every part of how we build and operate the platform. Here is what that commitment looks like in practice:
999 BD wants every player to have a positive experience on the platform — and that means making sure gaming stays fun, stays safe, and stays in its proper place. If you ever feel that 999 BD could do more to support responsible gaming, we genuinely want to hear from you at [email protected].
Register on 999 BD today and set your responsible gaming limits from day one. Deposit via bKash or Nagad, play your favourite games, and stay in control every step of the way.
18+ only. Gambling can be addictive — please play responsibly. Learn More