999 BD Privacy Policy

1. Introduction

This Privacy Policy describes how 999 BD ("999 BD", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your", "Player") who access or use the 999 BD platform at 999-bd.club, including the website, mobile platform, and all associated services.

We understand that privacy is important to our players in Bangladesh. When you register on 999 BD, deposit money, play games, or contact our support team, you share personal information with us. This policy is our commitment to being transparent about what we do with that information and why.

This Privacy Policy should be read alongside the 999 BD Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and 999 BD regarding your use of the platform.

If you do not agree with any part of this Privacy Policy, you should not use the 999 BD platform. If you have already registered and wish to close your account, please contact us at [email protected].

2. Data We Collect

999 BD collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal.

Data you provide directly:

• Full name and date of birth (for account registration and age verification)
• Mobile phone number and email address
• Payment method details (bKash, Nagad, or Rocket account number)
• Identity documents submitted for KYC verification (e.g. NID, passport)
• Communications you send to 999 BD support

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited on 999 BD and time spent on each
• Game activity, bet history, and session duration
• Login timestamps and frequency of access

999 BD does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

3. How We Use Your Data

999 BD uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your use of 999 BD.

• Account management: To create, maintain, and secure your 999 BD account.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity verification: To verify your age and identity as required by our operating standards.
• Customer support: To respond to your queries, complaints, and requests.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the 999 BD platform.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where appropriate.
• Platform improvement: To analyse usage patterns and improve the 999 BD experience for all players.
• Marketing communications: To send you promotional offers and updates — only if you have opted in to receive them.

999 BD will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4. Legal Basis for Processing

999 BD processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil our obligations to you under the 999 BD Terms and Conditions — for example, to process your deposits and withdrawals.
• Legitimate interests: We process certain data to pursue our legitimate business interests, such as fraud prevention and platform security, provided these interests are not overridden by your rights.
• Legal obligation: We may be required to process and retain certain data to comply with applicable laws and regulations, including anti-money laundering requirements.
• Consent: Where we rely on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time.

5. Data Sharing

999 BD does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: We may share identity documents with third-party KYC verification providers to confirm your identity and age.
• Fraud prevention services: We may share data with fraud detection partners to protect the integrity of the 999 BD platform.
• Legal authorities: We may disclose your data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of 999 BD and its players.
• Business transfers: In the event of a merger, acquisition, or sale of 999 BD, your data may be transferred to the new entity. You will be notified of any such transfer.

All third parties with whom 999 BD shares data are required to handle it securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own marketing purposes.

6. Data Retention

999 BD retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and regulatory obligations.

• Active accounts: Data is retained for the full duration of your account being open on 999 BD.
• Closed accounts: Following account closure, we retain certain data — including transaction records and identity verification documents — for a minimum of five years to comply with anti-money laundering and financial record-keeping requirements.
• Support communications: Records of your support interactions are retained for up to three years.
• Marketing data: If you opt out of marketing, we retain a record of your opt-out to ensure we do not contact you again.

When data is no longer required, 999 BD deletes or anonymises it securely. You may request early deletion of your data by contacting [email protected], subject to our legal retention obligations.

7. Cookies & Tracking Technologies

999 BD uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

Types of cookies used by 999 BD:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these.
• Functional cookies: Remember your preferences, such as language settings and display options, to improve your experience on 999 BD.
• Analytics cookies: Help us understand how players use 999 BD — which pages are visited most, where players drop off, and how the platform can be improved. Data collected is aggregated and anonymised.
• Marketing cookies: Used only if you have consented to receive personalised promotions. These help us show you relevant offers on 999 BD.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 999 BD platform.

8. Your Rights

As a 999 BD player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

999 BD will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

9. Data Security

999 BD implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• SSL/TLS encryption for all data transmitted between your device and 999 BD servers.
• Encryption of sensitive data at rest, including identity documents and payment references.
• Role-based access controls limiting which staff can access personal data.
• Regular security audits and vulnerability assessments of the 999 BD platform.
• Two-factor authentication options for player accounts.

While 999 BD takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 999 BD will notify affected players without undue delay.

10. Minors

The 999 BD platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on 999 BD, we will immediately close the account and delete all associated personal data.

If you believe a minor has registered on 999 BD, please contact us immediately at [email protected] so we can take appropriate action.

11. Changes to This Privacy Policy

999 BD may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 999 BD after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 999 BD handles your personal data, please contact our support team:

We are committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.